Warehouse Operations Manager

Warehouse Operations Manager

We are currently recruiting for our client who are a service-driven supply chain organisation is seeking an experienced Warehouse Operations Manager to lead its warehousing and Logistics functions

This is a high-impact leadership role for someone who thrives in a fast-paced environment and is passionate about operational excellence, service quality, and building high-performing teams.

The Role

You will take full ownership of end-to-end warehouse operations including goods receipt, storage, inventory management, order fulfilment and dispatch. The role requires strong commercial awareness, disciplined process management, and visible leadership on the floor.

You will work cross-functionally to ensure operational capability aligns with client expectations, financial performance targets, and long-term growth plans.

This is a hands-on leadership position requiring accountability, decisiveness, and a continuous improvement mindset.

Key Responsibilities

Operational Leadership

• Direct daily warehouse activities to ensure safe, accurate and efficient operations

• Optimise workflow, space utilisation and stock movement

• Ensure service levels are consistently achieved and performance targets met

• Resource plan effectively to balance demand and cost control

• Build structure, clarity and accountability across the function

Inventory & Quality Control

• Maintain high stock accuracy and full traceability

• Lead cycle counting and audit processes

• Minimise losses, errors and damages through process discipline

• Ensure warehouse systems are used effectively and data integrity is maintained

Continuous Improvement

• Develop and embed clear operating procedures across all workflows

• Identify and remove inefficiencies through structured problem-solving

• Lead root cause analysis and implement preventative actions

• Support automation and scalable process design where appropriate

Leadership & Culture

• Lead, coach and develop a warehouse team to achieve measurable performance standards

• Drive a culture of ownership, safety, and proactive communication

• Conduct regular performance reviews and act early on underperformance

• Support recruitment, succession planning and capability development

• Maintain professional, calm and consistent leadership presence

Compliance & Risk Management

• Ensure full adherence to health & safety, regulatory and quality standards

• Lead incident investigations and corrective action planning

• Maintain accurate documentation and audit readiness

• Escalate material risks with clear mitigation plans

Commercial & Performance Management

• Manage labour, operational spend and cost efficiency

• Monitor KPIs including accuracy, throughput, on-time dispatch and productivity

• Contribute to budgeting, margin control and profitability improvement

• Deliver regular operational reporting to senior leadership

• Identify opportunities to improve client experience and commercial performance

What We’re Looking For

• Proven leadership experience within warehousing, logistics or fulfilment operations

• Strong understanding of inventory control and warehouse systems

• Experience driving measurable operational improvement

• Confident managing budgets, labour planning and cost control

• A structured, disciplined approach to compliance and governance

• Strong stakeholder management skills

• Resilient, decisive and solutions-focused

Success in This Role Will Include

• High order and inventory accuracy

• Strong on-time dispatch performance

• Improved operational efficiency and cost control

• A stable, engaged and accountable team culture

• Consistent audit readiness and regulatory compliance

• Measurable improvements in client satisfaction

If you are looking for your next role please apply with your CV now and one of our team will contact you for next steps.