B2B Telephone Research & Survey Executive

16–40 Hours Per Week | Part-Time & Full-Time Opportunities | Flexible Hours

Enjoy Talking to People but Don’t Want a Sales Role?

We are currently recruiting on behalf of our client, an established and award-winning UK business, for B2B Telephone Research & Survey Executives to join their friendly and professional team.

This is an excellent opportunity for someone who enjoys speaking to people, asking questions and gathering information — without the pressure of a traditional sales role.

Our client works with businesses across a wide range of industries, conducting professional research projects that help organisations better understand their customers, markets and sectors.

Whether you're looking for flexible part-time work or a full-time opportunity, this could be a great fit.

About the Role

As a B2B Telephone Research & Survey Executive, you'll be responsible for conducting professional research conversations with business professionals and decision-makers.

Your day-to-day responsibilities will include:

• Conducting business-to-business research projects
• Carrying out telephone surveys with professionals and decision-makers
• Gathering customer feedback and valuable market intelligence
• Following structured questionnaires and research scripts
• Recording and accurately inputting information into company systems
• Engaging professionally with respondents across a variety of industries
• Representing our client's business and their customers in a professional manner

What We're Looking For

We're looking for friendly, reliable and confident communicators who enjoy talking to people and have excellent listening skills.

You'll ideally have:

• Excellent verbal communication skills
• A friendly and professional telephone manner
• Strong listening and attention-to-detail skills
• A positive and reliable attitude
• Confidence speaking with business professionals
• Good organisation and the ability to follow structured processes
• Previous experience in customer care, customer service or telephone-based roles is preferred, but not essential

Experience in administration, retail, hospitality, call handling or other customer-facing roles would also be highly transferable.

Most importantly, you'll need to be comfortable speaking to people over the telephone and have the ability to build rapport quickly and professionally.

What's On Offer?

Our client offers a flexible and rewarding working environment, including:

• 16–40 hours per week
• Part-time and full-time opportunities
• Flexible working hours
• Competitive pay from £12.71 per hour
• Weekly and monthly performance bonuses
• Bonuses worth up to £2,500 per annum following successful induction
• OTE of £29,000
• Full training and ongoing support
• A friendly and supportive working environment
• The opportunity to develop valuable communication and research skills

Who Could This Role Suit?

This opportunity could be ideal if you're currently working in:

• Customer service
• Customer care
• Administration
• Retail
• Call handling
• Telephone research
• Contact centres
• Any other customer-facing role

It's also a great option for anyone looking to move away from a sales or target-heavy environment while still enjoying a role centred around communication and working with people.

Interested?

If you're friendly, confident and enjoy having professional conversations with people, we'd love to hear from you.

Apply today to be considered for this exciting opportunity with our client.