Senior On-site Manager

Senior Onsite Manager

Birmingham, Coleshill
Up to £40,000 per annum
Monday to Friday, working 9 hours per day including a 1-hour lunch, covering core operational hours between 6:00am and 6:00pm. Some weekend working may be required to support client operational requirements.

About the Role

The Recruitment Group are looking for an experienced Senior Onsite Manager to take ownership of a key onsite recruitment operation based in Coleshill, Birmingham.

This is a senior, hands-on role with responsibility for the overall client relationship, onsite team and temporary workforce, ensuring we consistently deliver an exceptional recruitment service.

You will be responsible for all candidate and client activities across the account, from workforce planning and recruitment through to onboarding, compliance, performance management and ongoing service delivery.

You'll act as the main point of contact for the client, developing a strong understanding of their operation and workforce requirements while leading and supporting the onsite team to deliver against agreed expectations.

Key Responsibilities

• Take overall responsibility for the day-to-day management and performance of the onsite recruitment operation.
• Build and maintain a strong, professional relationship with the client, acting as their key recruitment partner.
• Lead, support and develop onsite team members, setting clear priorities and expectations.
• Manage all candidate and temporary worker activity across the account.
• Understand the client's operational requirements and plan recruitment activity to ensure staffing levels are achieved.
• Oversee candidate attraction, screening, registration, onboarding and inductions.
• Coordinate daily staffing requirements and respond quickly to changes in client demand.
• Manage worker attendance, absence, conduct, performance and welfare matters.
• Ensure candidates and workers receive regular communication and a positive experience.
• Monitor service levels and key account KPIs, identifying opportunities to improve performance.
• Produce and maintain accurate client reports and management information.
• Ensure recruitment and worker processes remain compliant with relevant legislation, internal procedures and client requirements.
• Work closely with internal teams including recruitment, payroll, HR and compliance.
• Resolve operational issues promptly and professionally, escalating where appropriate.
• Identify opportunities to continuously improve the service we provide to the client.
• Provide additional operational support, including some weekends, when required to ensure client requirements are met.

About You

Ideally, you'll have:

• Previous experience within onsite recruitment, account management or high-volume temporary recruitment.
• Strong client relationship and stakeholder management skills.
• Experience managing and developing team members.
• Confidence managing a large temporary workforce and changing labour requirements.
• Strong organisational and workforce planning skills.
• A good understanding of recruitment compliance and candidate onboarding.
• Excellent communication and problem-solving skills.
• The confidence to make decisions and take ownership of operational challenges.
• The ability to remain organised and solutions-focused in a fast-paced environment.
• A flexible approach to working hours to meet the needs of the account.

What We Offer

Alongside a salary ofup to £40,000 per annum,you'll receive:

• 27 days' annual leave, plus bank holidays
• Your birthday off
• Early-finish Fridays
• Eye care vouchers
• Employee Assistance Programme (EAP)
• Subsidised gym membership

This is an excellent opportunity for an experienced onsite recruitment professional looking to step into a senior role where you'll have genuine ownership of a key client relationship, operational delivery and onsite team.

Interested?

Please send your CV or contact s.bone@therecruitment-group.co.uk.

At The Recruitment Group, we offer a supportive and dynamic working environment, as well as opportunities for professional development and career progression. If you are an experienced Recruitment Consultant looking for a new challenge, we would love to hear from you.

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