General Manager

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We're on the lookout for a General Manager to work in one of Oxfords most prestigious Asian Restaurant on a full-time basis

About the role:

As a General Manager you will be responsible for: (duties not limited too)

Responsible with implementing and running the daily restaurant systems and procedures to ensure operations is efficient, consistent and profitable.
To promote sales, build up rapport with guest and ensure all of their request are met.
To ensure the team is efficient and proficient in taking orders, issuing of bills and payments are taken correctly.
Be competent with the point of sale system to ensure orders are placed as efficiently and swiftly.
To ensure sufficient training and mentoring are provided to the team to equip them with a high standard of food/drinks knowledge.
To work with the Head Chef to achieve the highest possible levels of efficiency and profitability
To drive the performance of the restaurant in sales and efficient turnaround of tables.
To ensure all opening and closing shifts are managed according to the company’s standards.
For closing shifts, cashing up is done accurately, sending out of the daily log to the relevant distribution list and closing photos send on the WhatsApp Group.
The building is secured prior to leaving the premises after the closing shift.
Organising the front of house rota for optimal staffing levels.
To manage the reservation/table allocation system efficiently to maximise the potential of the restaurant, as well as responding to all guest enquiries and reservations.
Oversee the onboarding for new hires and provide ongoing training to develop team members, fostering a positive work environment.
Continuous learning and development for the team by carrying out timely chats and catch ups with current team members.
Working with the Marketing Team to in coordinating photo shoots, ensuring influencer reservation bookings are made and needs are met.
To coordinate with the Retail Team with any stock requirements and orders from the webpage purchase or in store purchase.
Overseeing the cost control of the site, including efficient maintenance of equipment, labour cost and stock purchasing.
Working with the Value Retail Team to ensure the restaurant is operating up to the standards required.
Have a focus on service with the drive and enthusiasm to continually improve standards, to be procedural and ensure that no corners are cut.
Adhering to and maintaining cleaning checklists and carry out any other duties and responsibilities as assigned.
To carry out any other reasonable duties and responsibilities as assigned and be prepared to work in other departments, or any of the other establishments owned by the Company.

Key Responsibilities:

Be responsible for supporting the smooth operation of the business and ensuring all guests receive the best possible level of service, care and knowledge according to the Shan Shui standards.
To arrive at work for scheduled shifts and be punctual, always following company absence, lateness procedure if unable to do so.
To maintain a high standard of grooming, appearance and good personal hygiene.
To attend meetings / training sessions as required by the management team.
To work as a team player at all times and be prepared to be flexible on order to ensure that operations are always as efficient and profitable as possible.
To have a thorough knowledge of the food and dessert menu and drinks list.
To be responsive to any guest’s request and need and pass on the information to the management team.
To inform manage any complaints / comments / perceived issues and to be hands-on and present in the restaurant at all times during service.
To treat company property with due care and attention.
To ensure the highest levels of cleanliness, hygiene and safety at work at all times in accordance with the Health and Food Safety standards.

Company Benefits:

28day holiday (including Bank Holidays)
Staff Meals
Staff Pension

Working Hours:

Working 48hrs per week, 5days out of 7 - to include weekends and evenings working

Starting salary of £50,000 to 55,000 (basic fixed TRONC)

For more information and to apply, get in touch with Gary at our Oxford branch on 01865 264055 or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

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