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  • Location: Halesowen, B63 3EB
  • Salary: £20000 - £25000 per annum
  • Job Type:Temporary

Posted 16 days ago

  • Sector: Commercial
  • Contact: Michelle Bastock
  • Contact Email: Michelle.Bastock@therecruitment-group.co.uk
  • Contact Phone: 0121 733 2888
  • Duration: Temp to Perm
  • Start Date: 2022-06-16
  • Expiry Date: 15 July 2022
  • Job Ref: J3390
Customer Service Advisor – Temp to Perm Contract to Start ASAP!!
Location: Halesowen 
Hours of Work: 8.30am – 5.30pm – Mon – Fri plus 1 Saturday per month paid as overtime
Salary: 9.61ph – 10.57ph (£20,000pa - £22,000pa)

Our client is a rapidly growing online retailer of bathroom products and now looking for a few customer service advisers to join the team.
  • Dealing with customer enquiries promptly and professionally by email and telephone.
  • Identify customer requirements and recommends items.
  • Taking sales order over the phone and by emails.
  • Assist with online administration
  • Creating and managing product listings on website
    Manage sales order for dispatch
  • Plan and arrange delivery for dispatching the orders
  • Monitor the progress of customers order and resolve any delivery issues
  • Arrange collection of return products
  • Keep track on customer issues and resolve promptly and professionally
Skills required:
  • Extremely organized and excellent at multitasking
  • Self-motivated
  • Reliability
  • Enthusiastic
  • Attention to detail and work well under pressure.
  • Willing to help out with all other tasks and duties