Location: Halesowen
Hours of Work: 8.30am – 5.30pm – Mon – Fri plus 1 Saturday per month paid as overtime
Salary: 9.61ph – 10.57ph (£20,000pa - £22,000pa)
Our client is a rapidly growing online retailer of bathroom products and now looking for a few customer service advisers to join the team.
- Dealing with customer enquiries promptly and professionally by email and telephone.
- Identify customer requirements and recommends items.
- Taking sales order over the phone and by emails.
- Assist with online administration
- Creating and managing product listings on website
Manage sales order for dispatch - Plan and arrange delivery for dispatching the orders
- Monitor the progress of customers order and resolve any delivery issues
- Arrange collection of return products
- Keep track on customer issues and resolve promptly and professionally
- Extremely organized and excellent at multitasking
- Self-motivated
- Reliability
- Enthusiastic
- Attention to detail and work well under pressure.
- Willing to help out with all other tasks and duties
