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  • Location: Evesham, RU01
  • Salary: £21000 per annum
  • Job Type:Permanent

Posted 22 days ago

  • Sector: Commercial
  • Contact: Oliver Stone
  • Contact Email: Oliver.Stone@therecruitment-group.co.uk
  • Contact Phone: 0121 733 2888
  • Start Date: 2022-05-03
  • Expiry Date: 01 June 2022
  • Job Ref: J4021

Customer Service Administrator
– Permanent Contract to Start ASAP

Salary: £21,000pa

Location: Evesham, WR11

Hours of Work: Monday – Friday, 9:00am – 5:00pm


Duties:
  • Compiling, verifying accuracy, and sorting information to prepare orders for computer entry
  • Entering orders via ERP system
  • Reviewing data input for deficiencies or errors, correcting any incompatibilities, and checking output
  • Liaising with customers if orders have been processed incorrectly
  • Maintain customer ordering data systems
  • Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures
  • Other tasks and projects as directed by Manager or Senior Management
  • Assist with customer service orders when required

Candidate:
  • Previous experience in a similar customer service/administration role is essential
  • Highly accurate when entering orders, meeting customer and company timeframes
  • Excellent organisational skills, with an ability to stay focused on assigned tasks
  • Responsible for maintaining a high level of professionalism with customers
  • Remain updated on product knowledge
  • Keep informed with company policies, procedures, and processes
  • Provides suggested improvements and feedback on the efficiency of the customer ordering process to manager/management team