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  • Location: Banbury, OX15 4AA
  • Salary: £12.95 per hour
  • Job Type:Temporary

Posted 25 days ago

  • Sector: Office
  • Contact: Morgan Dean
  • Contact Email:
  • Contact Phone: 01295 224 221
  • Duration: Ongoing
  • Start Date: ASAP
  • Expiry Date: 14 December 2021
  • Job Ref: 172

We're on the lookout for a Housing Assistant to join our well-established client based in Banbury.

The Details:

As a Housing Assistant, working hours are 08:30am – 05:00pm Monday to Friday.

The hourly pay rate is £12.95

About the role:

As a Housing Assistant, you will be responsible for:

  • To assist with the provision of a proactive and customer-focused housing management service, including support with the voids and lettings process, supporting the Housing Officer when dealing with breaches of tenancy, managing Customer contact records ensuring quality and accurate data recording.

  • Manage any queries relating to rent accounts, liaise with appropriate agencies to monitor and manage rent accounts and the arrears process to increase and maximize rent collection, to work with Tenants to ensure maximum income.

  • To ensure a quality repairs service is delivered to all tenants of rented properties.

  • Carry out regular property and estate inspections monitoring that all properties and schemes are well maintained.

  • To confirm that all compliance and regulatory checks have been completed and recorded.

  • Liaising with appropriate and relevant support services and agencies as needed maintaining a partnership approach within the local community to ensure social inclusion.

  • Promote resident involvement activities and ensure that the service develops and improves to increase resident satisfaction.

  • Providing administrative support and office cover for the housing management service as well as the wider BUILD team.

As a Housing Assistant, working hours are 08:30am – 05:00pm Monday to Friday.

The hourly rate is £12.95

About You:

As the ideal Housing Assistant, you will have:

  • Customer Service/Administration background

  • GCSE in Maths and English C or Above

For more information and to apply, get in touch with Morgan at our Banbury branch on 01295 224221 or click 'Apply Now' to submit your application.

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