Field Service Engineer

Field Service Engineer

Wymondham

Competitive Salary

Monday to Friday 40 hours – 8am to 4:30pm

Overtime after 8 hours, first 4 hours is time and a half, thereafter paid at double time

Field service engineer / Wymondham / service engineer / engineer

The recruitment group is proud to be working with a global brand that provides world-class maintenance service to all their customers along with manufacturing the highest quality diggers around the world.

Our client is looking for forward-thinking, energetic people with a "can-do" attitude, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company's ongoing success.

Main duties and responsibilities of an field service Engineer:

• Machine Diagnostics
• Servicing and Repairs to all product ranges.
• Build strong and positive relationships with the customer
• Feedback on any important customer information to the company
• To react to any customer needs quickly, effectively and efficiently
• To carry out repairs to the highest standard to provide a “First Time Fix” to the customer
• Excellent laptop computer technical diagnostics skills
• Service and maintain Equipment to the manufacturer's specifications
• Carry out all work practices in line with company health and safety policy
• Promote and present a professional image and offer a service solution to the customers.
• Frequently liaising with the manufacturing sites
• Ordering parts and rectifying machine issues
• Mechanical and electrical fault finding

Experience/knowledge requirements for a field service Engineer:

• NVQ Level 2, 3 or equivalent
• Have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance
• Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems
• Portfolio of certification/achievements required
• Full UK driving licence required.

Benefits of a field service engineer:

• 22 days paid holiday bank holidays 1 day for every 5 years completed service.
• Pension scheme
• Death in Service Scheme
• Private medical health (contributory)
• Company van and fuel card
• Company uniform
• Call out with standby payment and guaranteed 4 hours overtime.

Please call Clarissa at the recruitment group to find out more about this position.