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  • Salary: £21500 per annum
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Commercial
  • Contact: Allyson Ross
  • Contact Email: allyson.ross@therecruitment-group.co.uk
  • Contact Phone: 01332 318711
  • Start Date: 2022-05-02
  • Expiry Date: 20 May 2022
  • Job Ref: J3721
The Recruitment Group is hiring!
We're on the lookout for a Field Service Administrator to join our well-established client based in Milton Park.
About the role:
As a Field Service Administrator, your responsibilities will include:
  • Answering calls from technicians, provide support, call consumers with updates
  • Being informative, empathetic, and eager to quickly solve a consumer’s problem
  • Must be willing to listen, learn, and resolve any consumer inquiry that crosses your desk
  • Able to think fast, find answers, and respond quickly to technicians and consumer issues, all with a polite, empathetic, and professional voice and manner
  • Ability to learn and follow all customer service procedures and policies
  • Maintaining and developing relationships with the technical network
  • Able to concentrate on multiple problems at once
  • Customer-focused for positive consumer experience and resolution
About You:
 Do you have previous experience working as a Customer Service Advisor or Field Administrator?  To be considered for this role, you will have previous experience in customer support role answering call to customers, be an excellent communicator and good multi tasker and be proficient in Microsoft Office applications – Word, Excel, and Outlook
 
The details: Alongside a fantastic role, benefits include 25 days holiday, free parking, breakfast mornings, and online discounts, cycle to work scheme, contributory Pension, confidential EAP and much more!!
For more information and to apply, get in touch with Ally at our Abingdon branch on 01235 844005 or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
If you would like to know how we will store and process your data, please visit www.therecruitment-group.co.uk/gdpr-data-protection to read our GDPR Data Protection Statement.