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Scam Alert

We are aware of current scams impersonating recruitment agencies including ourselves targeting jobseekers over whatsapp and asking them to supply personal details.

Please be aware that The Recruitment Group will never ask you for your personal information via Whatsapp and anyone claiming to be from The Recruitment Group doing so is part of a scam. We also never advertise jobs through Whatsapp.

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Customer Support Advisor

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We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team on a temporary to permanent basis.

As the Customer Support Advisor, you will be responsible for calling customers to explain the processes associated with the service and answer any questions.

Key responsibilities will include:
. Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation
. Provide accurate information to customers to explain the benefits of the service and guide them through the process
. Build and maintain strong relationships with customers throughout the onboarding process
. Accurately log all contact with customers and ensure follow-up calls are scheduled
. Work closely with your team and participate in team meetings
. We are looking for a confident, motivated and enthusiastic individual who is keen to learn!

Our client would be very interested to speak to candidates who can speak German, if this is you, apply now!

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

Apply now