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  • Location: Leicestershire, LE12 5TH
  • Salary: £23000 - £25000 per annum
  • Job Type:Permanent

Posted 20 days ago

  • Sector: Commercial
  • Contact: Rebecca Barnsdale
  • Contact Email: rebecca.barnsdale@therecruitment-group.co.uk
  • Contact Phone: 01509633633
  • Start Date: 2022-06-30
  • Expiry Date: 19 July 2022
  • Job Ref: J4558-1
We’re on the lookout for a Customer Service Representative to join our well-established client based in the outskirts of Loughborough on a full-time, permanent basis. 
 
This role offers up to £23-£25K per annum. 
 
About the role: 
 
As a Customer Service Representative, your main responsibilities will include:  
 
  • Coordinating customer quotations 
  • Providing timely information to customers on a variety of issues including but not limited to; pricing, logistics and quality, ensuring optimal customer service 
  • Maintaining customer relationship management system with accurate and up to date information 
  • Generating and working on reports relating to sales order management 
  • Appropriate escalation of issues when necessary 
 
About you: 
 
In order to be successful in the role the candidate will need the following specialised knowledge: 
  • Fluent in English and German 
  • Experience of working in Customer Service or Inside Sales 
  • Good working knowledge of Microsoft applications 
  • SAP and CRM knowledge would be preferable 
  • Good time management 
 
Company Benefits  
 
  • Flexible Home Working Policy 
  • Flexible working hours around core hours 
  • Competitive compensation and benefits package 
  • Great promotional opportunities 
  • Excellent working environment  
  • Culture & Values  
  • Inclusion & Diversity  
  • Free car parking  
  • Regular social events  
 
For more information and to apply, get in touch with our Commercial Team at our Loughborough branch by clicking 'Apply Now' to submit your application. 
 
We wish you the best of luck in your job search!