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  • Location: Loughborough, LE11
  • Salary: £9.23 - £10.26 per hour
  • Job Type:Temporary

Posted about 1 month ago

  • Sector: Office
  • Contact: Courtney York
  • Contact Email: Courtney.York@therecruitment-group.co.uk
  • Contact Phone: 01509 633 633
  • Duration: 6 Months
  • Expiry Date: 31 December 2021
  • Job Ref: 97

We're on the lookout for an experienced Customer Service Advisor to join our well-established client based in Loughborough on a 6-month temporary contract with possible extension.

The details:

  • Full-time Monday – Friday

  • Up to £10.26 per hour

About the role:

As a Customer Service Advisor your responsibilities will include:

  • Inputting data of company quotes and orders

  • Action calls, emails and enquiries from customers and consumers

  • Give accurate details on stock checks, pricing and charges

  • Deal effectively with returns claims raised over the phone and via email Help customers resolve any issues whilst adhering to company guidelines

  • Promote B2B business to enable customers to place orders and reservations

  • Make outbound customer care calls

About you:

Do you have previous experience working as a Customer Service Advisor? To be considered for this role, you will require a strong attention to detail to carefully input customer orders and be an excellent communicator to ensure customers get the best possible experience.

For more information and to apply, get in touch with Courtney at our Loughborough branch by clicking 'Apply Now' to submit your application.

We wish you the best of luck in your job search!