Back to Job Search
  • Location: Banbury, Banbury (OX16)
  • Salary: Competitive
  • Job Type:Contract

Posted 10 days ago

  • Sector: Commercial
  • Contact: Morgan Dean
  • Contact Email: Morgan.Dean@therecruitment-group.co.uk
  • Contact Phone: 01295 224224
  • Duration: Temp to Perm
  • Start Date: 2022-07-31
  • Expiry Date: 29 August 2022
  • Job Ref: J5109
The Recruitment Group


We're on the lookout for a Temp to Perm Customer Service Advisor to join our well-established client based in Banbury.

About the role:

As a Customer Service Advisor, you will be responsible for:

  • Handling customer service queries via an email database.
  • Communicating with customers via telephone and email.
  • Arranging the return of faulty goods from the customer.
  • Arranging the dispatch of replacement items.
  • Direct customer contact.
  • Raising replacement orders in the stock management system.
  • Returning the faulty goods on the stock management system.
  • Arranging booking to deliveries to retail customers.
  • Booking haulage.
  • Preparing retail customer delivery paperwork.
  • Conduct debit note investigations and report back to finance any findings within KPIs limits.
  • Any other duties of an Ad-Hoc nature as and when required.

The working hours as a Customer Service Advisor are 08:30am to 06:00pm Monday to Friday.

£9.50 per hour and then after 3-month probation £22k per annum

About You:

  • Strong customer service ethic
  • Strong system skills
  • Proficient excel
  • Ability to work in a pressured environment and balance conflicting priorities.
  • Well organised.

For more information and to apply, get in touch with Morgan Dean at our Banbury branch on 01295 224224 or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!
If you would like to know how we will store and process your data, please visit www.therecruitment-group.co.uk/gdpr-data-protection to read our GDPR Data Protection Statement.