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  • Location: Witney, OX28
  • Salary: £10.26 per hour
  • Job Type:Temporary

Posted 26 days ago

  • Sector: Office
  • Contact: Charlotte Grant
  • Contact Email:
  • Contact Phone: 01993 892 526
  • Duration: Long-Term Temporary / Temp - Perm
  • Start Date: 22.11.2021
  • Expiry Date: 01 January 2022
  • Job Ref: 171

We are recruiting for a number of Complaints Administrators on behalf of a global medical device and health care provider that is based in the heart of Witney. We are recruiting for three different shift patterns which are all Monday to Friday with no weekends required!

The Details:

Shifts are: Days 8:00 – 16:00 , Evenings 4pm – 12pm OR Nights 12pm– 8am

These are temporary long term roles to start asap with long term opportunities!

What are the benefits?

  • Full training is provided

  • Free on-site parking

  • Onsite canteen

  • Outside seating areas

  • Excellent long term prospects

  • Friendly and welcoming team

  • Modern on-site facilities

  • Newly expanded laboratory setting

  • Weekly onsite Covid testing available for staff

About the Role:

Key Responsibilities include:

  • Conduct investigations on customer returned products in accordance with site and divisional procedures

  • Communicate in a professional manner with colleagues worldwide

  • Meet division goals for timeliness of complaint investigations and identify opportunities for improvement

  • Pro-active in recommending improvements in terms of recommending cost savings through complaint process improvements and data quality, in line with Business Excellence initiatives.

  • Identify any trends in product complaints that are found during investigations and highlight these to management.

About You:

As the ideal Complaints Administrator, you will meet the following requirements:

  • Experience in using computer packages including Word and Excel.

  • 5 years of referencing (employment or alternative activity) history will need to be obtained if you are successful in your application.

  • Candidates must be eligible to live and work in the UK.

For more information and to apply, get in touch with Charlotte on 01993 892 526 or click 'Apply Now' to submit your application.

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